all orders are shipped via USPS. orders will ship within 2-4 business days, with tracking provided via email within 24 hours of shipment. shipping time estimates (from the postal service) are about 3-5 days, but due to COVID-19, these are not always accurate, as the postal service is slammed with about three times their normal load. please be patient if your shipment is stalled/delayed as this is usually resolved on its own. however, if a shipment is not received within 30 days of the order date, please feel free to:
- contact your local post office first; i am not an USPS employee and therefore cannot do anything to locate your package, as a USPS employee should be able to. if they cannot find your package...
- contact me. i do not guarantee any refunds or replacements on ANY packages that I ship and have confirmation of being scanned in. however, i will generally send a replacement item of similar value/style as long as I am approached respectfully. more than anything, I want you to receive a piece of my art and will go out of my way to ensure your satisfaction.